The first settings

Name the forum

In Insider Club → Settings → General, give your space a name (for example “The Club”, “The Community”) and a one-line description. They appear at the top of the forum and in search results.

Create the categories

Three categories are enough to start:

• Help: product questions, usage tips.
• Your photos: experiences, before/after, real-life setups.
• Announcements: news, behind the scenes, events. You can restrict topic creation to your team.

You can add more later, when the discussions call for it.

Write the welcome message

The welcome message, at the top of the forum, explains in a few lines what the space is for, what you expect from members and how to ask a question. Keep it short and warm.

Choose visibility

Each category can be public or private, reserved for certain roles. On the Growth plan, you can also protect the whole forum with a password. Keep at least help and photos public so that new customers can find answers there.